Frequently Asked Questions
How do I place an order?
To place an order, simply follow these steps:
Browse our products and select the items you want.
Click on the "Add to Cart" button.
Review your cart and proceed to checkout.
Enter your shipping information and payment details.
Confirm your order, and you’re all set!
Can I change or cancel my order after it’s been placed?
Once an order is placed, it is processed quickly to ensure timely delivery. However, if you need to make changes or cancel your order, please contact us as soon as possible at [email protected]. We will do our best to accommodate your request.
What payment methods do you accept?
We accept payment methods including:
Credit and debit cards (Visa, MasterCard, American Express)
How can I track my order?
Once your order is shipped, we’ll send you a tracking number. You can use this number to check the status of your delivery on the carrier’s website.
Do you ship internationally?
No! We do not offer international shipping at the moment.
How long will it take for my order to arrive?
Please note orders including items from both in-stock and pre-order will ship separately. Keep your eyes peeled for two tracking numbers!
All in-stock are shipped within 1-2 business days. Shipping times vary based on your location and the shipping method selected at checkout. You’ll receive an estimated delivery date during checkout.
Do you offer free shipping?
We offer free standard shipping on orders over $35. For orders under $34, shipping fees will apply based on the delivery location.
How do I return an item?
All Sales Are Final. Once a purchase is made, it is considered final. We do not accept returns or refunds for any reason unless we choose to do so at our sole discretion. Please ensure that you have carefully reviewed your order before completing the purchase and email [[email protected]] if you have further questions.
Is my personal information secure?
Yes, we take your privacy and security seriously. Our website uses SSL encryption to protect your personal and payment information. We do not share your data with third parties, except for necessary processing related to your order.
How can I contact customer service?
You can reach our customer service team by emailing [[email protected]] Our team happy to assist with any questions or issues.